PRIVACY
CONSENT
By accessing Learnrific Labs websites and/or submitting your personal information to Learnrific Labs through any means, you consent to the use of your information as set out in the Policy. If you do not agree with any term of the Policy, please do not use the Learnrific Labs services or website.
COLLECTING YOUR PERSONAL INFORMATION
The Policy relates to personal information collected by any means. It is Learnrific Labs’ usual practice to collect this personal information directly from you. However, often your personal information is collected through the use of Learnrific Labs’ website or in response to Learnrific Labs’ printed and online advertisements. Furthermore, there may be occasions when Learnrific Labs will source personal information from an external third party, or a publicly available source. In these circumstances, Learnrific Labs will take reasonable steps where practicable to inform you that it has collected personal information from the third party.
The type of personal information we collect and use will depend on various factors such as the type of services you request or use and any applicable legal and regulatory obligations. This may include, but is not limited to, collection and use of the following kinds of information:
- Contact – information that allows us to communicate with you (e.g. e-mail, social media contact details, address, telephone number).
- Identity – information that allows us to identify you (e.g. name, date of birth, occupation, and government-issued identification).
- Professional – information that helps us to understand more about you including your employment history, qualifications, talents, skills, and abilities (e.g. references, resume, and qualification documents).
As a general rule, Learnrific Labs does not collect sensitive information about you (e.g. health information) unless relevant or necessary for the purposes of providing our services to you. However, in circumstances where Learnrific Labs requires sensitive information from you, Learnrific Labs will first seek your consent to collect it.
If you do not provide information, or the information provided is insufficient or inaccurate, Learnrific Labs may be limited in its ability to provide its services to you.
USE OF PERSONAL INFORMATION
Learnrific Labs collects your personal information so that Learnrific Labs can:
- Assist in your career performance or management;
- Analyse human resource and labour markets;
- Develop tests and assessments in order to place you in appropriate roles;
- Pay you should you be engaged as an employee or contractor;
- Help in work rehabilitation;
- Directly market personal development services to you (you have a right to opt-out from receiving direct marketing emails); or
- Provide you with other Learnrific Labs services.
USE BY THIRD PARTIES
Learnrific Labs may use and disclose your personal information to third parties for the purposes it was collected, or for a related or ancillary purpose such as providing you with one of our services. Accordingly, Learnrific Labs may disclose your personal information to a number of third parties (located onshore or overseas), including but not limited to:
- Learnrific Labs related entities;
- any law enforcement body, including the police; or
- any educational or vocational organisations to the extent necessary to verify your qualifications you have undertaken through our business.
If Learnrific Labs discloses personal information to any third party, Learnrific Labs will require these parties to protect such personal information in the same way that Learnrific Labs does.
Learnrific Labs is a global personal development consulting company. From time to time, it is possible that Learnrific Labs may need to transfer the storage of your data to the cloud, or to be hosted by an overseas operation to continue with the provision of services to you via our technology platforms.
Personal Data collected for the following purposes and using the following 3rd Party Services:
● Advertising – Google Ad Manager and Facebook Lookalike Audience
Personal Data: Cookies; Usage Data
● Analytics – Facebook Ads conversion tracking (Facebook pixel), Google Ads conversion tracking, Google Analytics
Personal Data: Cookies; Usage Data
● Facebook Analytics for Apps
Usage Data; various types of Data as specified in the privacy policy of the service
● Contacting the User Contact form
Personal Data: country; email address; first name; last name; phone number; ZIP/Postal code
● Displaying content from external platforms – Google Maps widget and Vimeo video
Personal Data: Cookies; Usage Data
● Google Fonts
Personal Data: Usage Data; various types of Data as specified in the privacy policy of the service
● Handling payments – Stripe
Personal Data: various types of Data as specified in the privacy policy of the service
Personal Data: Cookies; Data communicated while using the service; Usage Data
● Platform services and hosting
● Remarketing and behavioral targeting – Facebook Custom Audience
Personal Data: Cookies; email address
● Facebook Remarketing and Google Ads Remarketing
Personal Data: Cookies; Usage Data
● Selling goods and services online – Book Despatch
● SPAM protection – Google reCAPTCHA
Personal Data: Cookies; Usage Data
● Tag Management – Google Tag Manager
Personal Data: Usage Data
● Traffic optimization and distribution – GoDaddy
Personal Data: Cookies; various types of Data as specified in the privacy policy of the service
● User database management – FG Funnels, Get Response
Personal Data: various types of Data as specified in the privacy policy of the service
DATA QUALITY
Learnrific Labs takes reasonable steps to ensure that the personal information it collects is accurate, up to date, and complete. Learnrific Labs may also contact you from time to time to check the information is still correct.
DATA SECURITY AND STORAGE
Learnrific Labs takes reasonable steps to protect the personal information we hold from loss, unauthorised access, and misuse. Your personal information may be stored in hard copy documents, or electronically on Learnrific Labs software or systems. When no longer required, personal information is destroyed in a secure manner or deleted.
INFORMATION COLLECTED ON LEARNRIFIC LABS WEBSITE
When you access Learnrific Labs website, Learnrific Labs gathers information about users collectively. Such information includes the areas that users visit most frequently and the services users access the most. Learnrific Labs will only use such data anonymously and in the aggregate. By doing so, Learnrific Labs can optimise the services it provides to you.
Learnrific Labs may also collect personal information that individuals choose to provide via online forms or by email. Any personal information provided online is treated in the same manner as any personal information collected through other means (unless specifically outlined in this Policy).
WHAT DOES THIS MEAN FOR THE EUROPEAN USER?
Data transfers from the EU and Switzerland to the United States
Learnrific Labs participates in and complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data transferred from the European Union and Switzerland to the United States. The policies and rights outlined below are therefore equally and explicitly applicable to Users from Switzerland, except if stated otherwise. Learnrific Labs has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.
If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view Learnrific Labs’s certification, please visit https://www.privacyshield.gov/ (or find the direct link to the certification list of Privacy Shield participants maintained by the Department of Commerce https://www.privacyshield.gov/list).
PRIVACY SHIELD PARTICIPATION:
Learnrific Labs is responsible for all processing of Personal Data it receives under the Privacy Shield Framework from European Union individuals and commits to subject the processed Personal Data to the Privacy Shield Principles. This, most importantly, includes the right of individuals to access their personal data processed by Learnrific Labs.
Learnrific Labs also complies with the Privacy Shield Principles for all onward transfers of Personal Data from the EU, which means that it remains liable in cases of onward transfers to third parties.
With respect to Personal Data received or transferred pursuant to the Privacy Shield Framework, Learnrific Labs is subject to the investigatory and regulatory enforcement powers of the FTC, if not stated otherwise in this privacy policy.
Learnrific Labs is further required to disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
DISPUTE RESOLUTION UNDER THE PRIVACY SHIELD
In compliance with the Privacy Shield Principles, Learnrific Labs commits to resolve complaints about its collection or use of the User’s Personal Data. European Union individuals with inquiries or complaints regarding this Privacy Shield policy should first contact Learnrific Labs at the contact details supplied at the beginning of this document referring to “Privacy Shield” and expect the complaint to be dealt with within 45 days.
COMPLIANCE WITH THE PRIVACY ACT 2020
As a New Zealand based entity Learnrific Labs commits to diligently follow the Act and maintains it’s commitment to the integrity and security of data held both on and off-prem.
CHANGES TO THIS POLICY
Learnrific Labs may change this Policy from time to time for any reason and will update the Policy accordingly.
CONTACTING LEARNRIFIC LABS
Please contact our Privacy Officer at Learnrific Labs if you have a request relating to any of the following:
- if you would like to access, or correct, your personal information held by Learnrific Labs;
- if you would like your personal information removed from the Learnrific Labs database;
- if you would like to opt-out from receiving direct marketing e-mails; or
- any general queries relating to this Policy.
You may contact Learnrific Labs’ Privacy Officer by email: privacy@learnrific.com
PRIVACY COMPLAINTS
If you have a privacy-related complaint, you may contact the Privacy Officer at the email address set out above. Your email should set out sufficient details of your complaint, including any alleged breach of applicable privacy law.
- The Privacy Officer must consider your complaint and will contact you within a reasonable time to advise you of their determination and/or to request further details;
- In the event that the Privacy Officer determines that there has been a breach of this Policy, the Privacy Officer will direct Learnrific Labs to take appropriate steps to rectify that breach and will keep you informed of both the nature of the breach and the steps taken to rectify the breach.
- The Privacy Officer will keep a secure record of all complaints.